Review Submitted: 10/22/07
Name of sender: Helen M.
Email of sender: k_____chic__@_____.com
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Hi Dean,
Here's my (belated) testimonial.
I would highly recommend Puppyland LA for the place to buy your teacup puppy. This was my first puppy purchase and Dean was very thorough and patient when answering all of my *many* questions. He made sure I had everything I needed to set up a puppy friendly home and also made sure that I had the instructions to take care of my teacup maltese.
Some places sell you a pup and never care what happens after a sale but Puppyland LA's 24-hour emergency line is a true testament that their pups and clients truly matter. I called at midnight one night because my maltese, Abby, picked up a piece of chocolate I accidentally dropped on the floor. She was acting very erratic and since she was only 1 ½ lbs, I was worried she would die from chocolate poisoning. Dean calmed me down and assured me that if she wasn't feeling better the next morning, we'd take her in to their vet. Luckily, she slept it off and was fine the next day but I was grateful Puppyland LA was there because I had no idea what to do!
I bring Abby in to their store for grooming because I don't trust anyone else with her. Dean and his entire family are very friendly, welcoming and warm. Whenever I come, they remember Abby and treat her like one of their own. You hear so many awful stories about pet stores that could care less about their animals. It's so nice to buy a puppy from a pet store that actually cares! |